Is your restaurant ready for the holidays?

ready for the holidays?

Promote your gift cards

Americans go to present is the gift card. Start stocking up now before it’s too late. Don’t rely on only hard plastic gift cards, get geared up with e-gift cards also known as a virtual gift card.  Industry experts agree that e-gift cards are the next big thing for POS and gift giving. You should be ordering your gift card stock before Thanksgiving in order to be prepared.

Start working your email list

Around daylight savings or sooner you should be sending out holiday themed emails. It’s about this time of year businesses start planning their holiday parties. Send your customer list updates on catering and private dining options. Many businesses cater events in the office, however in this strong economy parties have made strong come back. While your emailing about holiday parties don’t forget to mention gift cards especially if you offer a virtual gift card that can be ordered from you website.

Make sure your equipment and technology is ready for the rush

Whether you have a point of sale system like Digital Dining, Dinerware or a cloud based tablet system ensure you are compliant with payment requirements. Double check your other mission critical equipment as well. If something has a nagging issue get it repaired or you are just inviting trouble. Find out if your POS provider offers surge licensing in case you need to stand up an extra POS terminal for a few days during the rush.

Take care of staffing issues now

Head off staffing issues by thinking ahead. Get your vacancies filled now. After filling in your roster hire some seasonal help as well.   Don’t forget to get floaters lined up in case a regular or seasonal hire call in sick or get stuck in bad weather. Don’t leave anything to chance because we all know what Murphy says “Anything that can go wrong will go wrong”. If POS is one of those items you need to address call us at 800-863-2274 or on the web at Restaurant POS.

Unleash the Heartland Guest Application for your restaurant

heartland guest application

The Heartland Guest Application engages your guest

Modern POS systems should go beyond your restaurant. Use the Heartland Guest Application to empower guest. Ten years ago you would have paid a king’s ransom to have the technology found today for a few bucks a month. We have leveraged the cloud to bring your restaurant right into your guest phone. Guest will love to pay their guest check right on their own phone. Guest won’t wait to order when they skip the line with your app.

There are guest that expect you to have modern technology

Do you know there are consumers growing up right now that don’t recall a world without apps? A tipping point will soon be reached when you are not relevant without these technologies. Mobile App and Kiosk are the new normal and you risk being an outlier without them. Of course they are not for every restaurant but in the fast casual space they are a must. For the fast casual restaurant the Heartland Guest Application checks all those boxes.

Omni channel Systems  should be fully integrated

OK, omni channel and integrated seem like pretty fancy terms right? Well they sound far more fancy than they really are. First omni channel simply means you have more than one way to order. A system with cashier terminals and online ordering would be considered omni channel, simple right. Fully integrated just indicates it acts as one system not a patch work of systems connected via interface. In the case of Heartland Restaurant POS it is omni channel and fully integrated. You won’t have to use an online ordering platform that is separate from your POS. That also goes for delivery, kiosk, loyalty and more. All of these features and functions are native to Heartland Restaurant POS. This is where the Heartland Guest Application comes into play. These are not other programs they are part of the program. This makes all the difference in the world.  To arrange a no obligation in person in Seattle, Tacoma or Yakima area or online demonstration of Heartland Restaurant POS call us at 800-863-2274 or follow  visit us on the web.

Will a restaurant self serve kiosk be embraced by your guest?

restaurant self serve kiosk

Customers are using Kiosk like never before

Can a restaurant self serve kiosk impact you business in a positive way? Look at the news and you can’t help noticing today’s restaurants are facing labor woes.  Restaurant owners are being squeezed in all directions. The big chains are increasing pressure with new technology. You have competition in hiring staff like you’ve never seen before. Can you rely on the same tactics you used ten years a go? You have to face facts that we all do business differently than we did ten years a go. Will you embrace those new models or fight a losing battle?

Your clients are just as busy as you, throw them a bone!

Looking around can you spot the trend in luring consumers to a business? All of us know it is convenience that is driving today’s customer. What happens when your semi regular customer is thinking about a take out order on the way home. They are sitting in horrible traffic, do you think they want to come wait in long lines too for their carry out? Of course they don’t and they won’t. If you don’t make it easy for them someone else is. Time saving restaurant technology is now affordable right where you are for anyone.  A now proven technology like a restaurant self serve kiosk will help you turn the tide and lure return guest. Make it just one of the tools in your customer engaging solution and add other features too like online ordering for carry out.

You can afford the technology today your dreamed of yesterday

Leveraging Cloud Technology and cost effective iPads have lead to affordable omni-channel solutions. A robust system is now available right here in the Seattle Tacoma area. Heartland Restaurant POS is a feature rich system offering everything a small business owner needs. Features like POS, Online Ordering, Customer Loyalty, restaurant self serve kiosk and more.  Don’t wait any longer, call 800-863-2274 to schedule a demonstration, your competition is!

The Heartland POS dealer in Yakima is an Industry Pro

Yakima Hops

Now you can get your Hops and Heartland POS in Yakima

Did you know that most of the world’s hops are grown in the Yakima Valley which is where you will find our office.  Our Central Washington office is operated by Gary Swart, a long time POS professional. Not only does Gary offer Heartland Restaurant POS but also Cash Register Express and SAM4s systems.

Yakima is the hub of Central Washington

Being located in Yakima allows us to serve the entire surrounding area. Other cites easily served from here are Ellensburg, Toppenish, Selah, Sunnyside and Zillah just to name a few. While not as populated as the Western side of the state Central Washington has a large population and a great diversity of jobs and education opportunities.  While agriculture is still king there are many other industries thriving such as Craft Breweries and Wineries.

POS systems and Support locally to your business.

Often it is key to have a good professional that is in your community. Sure anyone can overnight a device but can they come into your business and consult face to face. Would anyone else be part of your community and probably be one of your customers? Like they old saying goes Think Globally and Buy Locally for strong communities. So when you find yourself looking for a new system or perhaps you are building a new business contact Gary for your POS needs. We offer more than just one system so he can consult with you to determine which is better. Maybe a cash register is what you need or perhaps your requirements demand an iPad system that is cloud based. You will also find us to be credit card agnostic and won’t force you to use a specific card company. Feel free to contact us at 800-863-2274 or on the web at Heartland POS in Yakima for more information.