Pay at the Table with Heartland Restaurant POS

Increase Security and Guest Experience with a POS that allows Payment at the Table

When the leader in Payment processing came together with the Apple, the world leader in mobile computing the result is a POS that allows you to accept credit card right at the table. Heartland uses the Apple iPad mini with an EMV enabled credit card reader. That means you can now securely accept payments right at the table. No longer will your server need to take a card from each guest and go to a credit card terminal at a server station. They now will simply use their iPad Mini Tablet and process the payment right there with the guest. Your restaurant will turn more tables, while enhancing the guest experience.

Accept NFC, Manual Entries and even Gift Cards right at the table.

Heartland’s Mobile Point of Sale handles all the different types of card transactions. Even all the Tap-n-Go (NFC) payments from all major credit card
companies process quickly and easily right on the iPad mini. Even if you have the need to enter a card manually we got you covered there as well. You can enter the card details, no problem. You will even be able to accept your private label gift cards directly on your mobile POS device as well by entering the number. Your guest will love the fact that they can simply enter a Tip amount and sign on the tablet, or if you would prefer you can still print out the credit card draft and have them tip and sign the old school way instead! You can also give your guest the option of a printed or emailed receipt. Here are some of the highlights of the mobile POS features

You will be protecting customer data with the tableside EMV chip reader that also keeps your business protected from fraud with point-to-point encryption.
Our Mobile POS is durable, complete handheld point of sale with terminal with rich, cloud-based features. Powered by an Apple iPad Mini.
You will be able to switch between English and Spanish with a single
button giving staff their language preference.
Our Mobile POS Terminal will Increase accuracy of orders, improve server efficiency, increase table turns and grow your average ticket amounts.

For more information please contact us at 800-863-2274 or visit us for Mobile POS and Tableside Payments. We are the Heartland POS dealer in the Seattle Tacoma area serving all of Washington State.

November 7, 2019

Is your restaurant ready for the holidays?

ready for the holidays?

Promote your gift cards

Americans go to present is the gift card. Start stocking up now before it’s too late. Don’t rely on only hard plastic gift cards, get geared up with e-gift cards also known as a virtual gift card. Industry experts agree that e-gift cards are the next big thing for POS and gift giving. You should be ordering your gift card stock before Thanksgiving in order to be prepared.

Start working your email list

Around daylight savings or sooner you should be sending out holiday themed emails. It’s about this time of year businesses start planning their holiday parties. Send your customer list updates on catering and private dining options. Many businesses cater events in the office, however in this strong economy parties have made strong come back. While your emailing about holiday parties don’t forget to mention gift cards especially if you offer a virtual gift card that can be ordered from you website.

Make sure your equipment and technology is ready for the rush

Whether you have a point of sale system like Digital Dining, Dinerware or a cloud based tablet system ensure you are compliant with payment requirements. Double check your other mission critical equipment as well. If something has a nagging issue get it repaired or you are just inviting trouble. Find out if your POS provider offers surge licensing in case you need to stand up an extra POS terminal for a few days during the rush.

Take care of staffing issues now

Head off staffing issues by thinking ahead. Get your vacancies filled now. After filling in your roster hire some seasonal help as well. Don’t forget to get floaters lined up in case a regular or seasonal hire call in sick or get stuck in bad weather. Don’t leave anything to chance because we all know what Murphy says “Anything that can go wrong will go wrong”. If POS is one of those items you need to address call us at 800-863-2274 or on the web at Restaurant POS.

October 15, 2019

Unleash the Heartland Guest Application for your restaurant

heartland guest application

The Heartland Guest Application engages your guest

Modern POS systems should go beyond your restaurant. Use the Heartland Guest Application to empower guest. Ten years ago you would have paid a king’s ransom to have the technology found today for a few bucks a month. We have leveraged the cloud to bring your restaurant right into your guest phone. Guest will love to pay their guest check right on their own phone. Guest won’t wait to order when they skip the line with your app.

There are guest that expect you to have modern technology

Do you know there are consumers growing up right now that don’t recall a world without apps? A tipping point will soon be reached when you are not relevant without these technologies. Mobile App and Kiosk are the new normal and you risk being an outlier without them. Of course they are not for every restaurant but in the fast casual space they are a must. For the fast casual restaurant the Heartland Guest Application checks all those boxes.

Omni channel Systems should be fully integrated

OK, omni channel and integrated seem like pretty fancy terms right? Well they sound far more fancy than they really are. First omni channel simply means you have more than one way to order. A system with cashier terminals and online ordering would be considered omni channel, simple right. Fully integrated just indicates it acts as one system not a patch work of systems connected via interface. In the case of Heartland Restaurant POS it is omni channel and fully integrated. You won’t have to use an online ordering platform that is separate from your POS. That also goes for delivery, kiosk, loyalty and more. All of these features and functions are native to Heartland Restaurant POS. This is where the Heartland Guest Application comes into play. These are not other programs they are part of the program. This makes all the difference in the world. To arrange a no obligation in person in Seattle, Tacoma or Yakima area or online demonstration of Heartland Restaurant POS call us at 800-863-2274 or follow visit us on the web.

October 11, 2019

Will a restaurant self serve kiosk be embraced by your guest?

restaurant self serve kiosk

Customers are using Kiosk like never before

Can a restaurant self serve kiosk impact you business in a positive way? Look at the news and you can’t help noticing today’s restaurants are facing labor woes. Restaurant owners are being squeezed in all directions. The big chains are increasing pressure with new technology. You have competition in hiring staff like you’ve never seen before. Can you rely on the same tactics you used ten years a go? You have to face facts that we all do business differently than we did ten years a go. Will you embrace those new models or fight a losing battle?

Your clients are just as busy as you, throw them a bone!

Looking around can you spot the trend in luring consumers to a business? All of us know it is convenience that is driving today’s customer. What happens when your semi regular customer is thinking about a take out order on the way home. They are sitting in horrible traffic, do you think they want to come wait in long lines too for their carry out? Of course they don’t and they won’t. If you don’t make it easy for them someone else is. Time saving restaurant technology is now affordable right where you are for anyone. A now proven technology like a restaurant self serve kiosk will help you turn the tide and lure return guest. Make it just one of the tools in your customer engaging solution and add other features too like online ordering for carry out.

You can afford the technology today your dreamed of yesterday

Leveraging Cloud Technology and cost effective iPads have lead to affordable omni-channel solutions. A robust system is now available right here in the Seattle Tacoma area. Heartland Restaurant POS is a feature rich system offering everything a small business owner needs. Features like POS, Online Ordering, Customer Loyalty, restaurant self serve kiosk and more. Don’t wait any longer, call 800-863-2274 to schedule a demonstration, your competition is!