It has been several months now since we started selling Heartland POS.
Although I’m not surprised at all because of our history of selling other Heartland products (they own Heartland, Dinerware, Cash Register Express among others) that the new product is selling really well. I chalk that up to the fact it is a cloud based iPad system. Today’s Restaurateurs lean heavily toward cloud based system instead of Windows based products. Heartland POS also made a great move when it purchased and re branded MobileBytes instead of starting from scratch.
The Start Up and training is much easier than other systems.
Selling Digital Dining for nearly thirty years we were accustomed to spending at least twenty hours on site. The first thing we noticed (such a welcome relief) is Heartland POS deploys much more rapidly than a traditional system. The programming and flexibility of features just can’t be matched with an older system. We also count the fact that this generation of young entrepreneurs also grew up using iPads and cloud based technology. We now successfully deploy Heartland POS systems in a matter of days instead of weeks like the legacy systems.
Schedule a demonstration with your local Heartland dealer to see for yourself.
I’ll say after no more than 10 to 15 minutes into a demo you will see this is the cutting edge system you have been searching for. Don’t paint yourself into a box with a system that forces you to process credit cards with only one company, set yourself free. That is exactly what this system does, it set’s you free to use robust features and the credit card company that you chose. Don’t believe the haters when they tell you if you buy Heartland you have to use them for processing, it is simply not true. I have installed several systems now using FDMS, TSYS just to name a few. Try that with one the other FinTech systems.
Can you balance the struggle between menu prices, labor cost and rent with restaurant technology? Many industry experts report the upcoming struggle most restaurants will face is the increasing cost of labor and rent. Of course this is nothing new right, restaurants have battled this forever. The difference is now there is so much more pressure coming at you from all directions. Competition is emerging from concepts that were never seen as a threat before. What is an independent restaurateur to do?
That is where restaurant technology comes in. Did you know with the right cloud based iPad restaurant POS system you can start to compete with the big boys. First let’s examine what they do that you don’t. They engage with the modern foodie in many different ways. You can’t rely on just word of mouth or expensive ad campaigns to market your restaurant. The modern diner wants to use their phone for everything including dining. Yes, you heard that right, they want to find your restaurant, order from your restaurant and pay the bill all with their phone. Can your legacy technology do that?
The trend is to deploy technology to empower your business to do more with less or maybe the same amount of staff. Let’s look at one example where this is easy to do. Carry out ordering is booming today because people are replacing home cooked meals with carryout. This is great of course, however how to you manage this growth? The easiest way, is to use online ordering that is part of your POS. The reason to use a native online ordering system is cost and management. What good is an online ordering site if it is costing you hundreds of dollars a month and cumbersome to manage. Use a system like Heartland Restaurant Point of Sale where online ordering is included in your system at no additional cost. Ok, your’e asking how does this help? Well we have all gone in to pick up our carryout only to find one server taking an order over the phone while trying to ring up customers at the same time. That order taking over the phone gets replaced with your online ordering site. Not only does this free up your server it also stops you from getting stiffed for orders not picked up. When you use online ordering guest pay for their meal before it ever prints in the kitchen. If they don’t pick it up its on them not you.
So can you do more than just online ordering with the new restaurant technology? Let’s take this to the next level. A good system will also allow you to simply press an order on a kitchen display that shows your take out orders and send a text to the guest that their food is ready. That is engaging with your guest! That is what the modern customer wants. Do you think that this may encourage them to return to your restaurant? Of course it will because we all want simplicity and efficiency
To find out more about modern restaurant technology in the Seattle Tacoma area reach out to your Heartland Restaurant POS dealer National Business Systems. We have been installing restaurant systems across Western Washington for thirty years now. This complete iPad POS system is one of the biggest developments in restaurant technology we have seen in many years.
Restaurant Industry insiders increasingly report the real sales growth is coming from offering a digital carryout menu. What does that mean? Well it is a fancy way of saying you need to offer guest a way to order online. Therefore offer online ordering that is easy for guest to use and you to manage. Don’t get lulled into thinking delivery is the only way to go. The delivery services in the news today are doing a lot of business but at very high cost. No one is saying you need to stop using the delivery services either, just adding online carryout as well.
Are you saying to yourself, yes that a great idea but how do I do it. That is a great question of course. Let’s face it many legacy POS systems like Micros and Aloha either don’t have the feature or it is very expensive to add. You probably don’t have the time to educate yourself on websites and eCommerce since you are running a restaurant. When you select the right modern technology its already baked in the cake! You shouldn’t have to be a tech expert since you are already the hospitality pro. That is where ensuring your technology offers an omnichannel approach really pays off.
Here at National Business Systems as the Seattle Heartland POS Dealer we specialize in offering a complete Cloud Based POS system to accommodate all the channels you may require. So let’s break that down a little and put it into plain language. You may be wondering what omnichannel or channel even means, right. Here is the technical meaning of Omnichannel “different methods of shopping available to consumers” (e.g., online, in a physical store, or by phone). So to put it simply different ways for customers to buy your products. The “Channel” we are all used to of course is in person. Today’s competitive market does not allow most of us to rely on “in person” only any longer. Make an appointment with us today so we can offer you a no obligation demonstration of an iPad POS system with features for all your channels.
Have you ever wished your POS supported multiple languages? Being in this industry for a number of years it is a common request we get. Well no longer is this on your wish list, it’s a reality!
With Heartland Restaurant point of sale you can have multiple languages on your POS. Not only are we talking about the kitchen printing we mean for your guest too. How about on your online ordering, would that benefit from multiple languages? Regardless of where you use it, we can now give you what you have been wanting.
Using multiple languages in your kitchen can be a benefit and help with your hiring. Mo longer will you have to rely on a menu numbering system requiring contact training.
Think what your menu will look like in your native language and English. Could that bring in new guest that will appreciate your are engaging them directly? Not only do we think it will, we can help you make this happen.
This is now a reality because Heartland Restaurant Point of Sale uses modern technology like the iPad. Leveraging cloud based resources is the difference between a complete tablet system and a legacy one. Which side do you want to be one? The side of new features that attract and retain new guest or patching up a legacy system? The answer is as plain as the node on your face, get modern and engage.
If you are in the Seattle Tacoma area National Business Systems, Inc. is your local Heartland POS dealer. Do you have a Dinerware system that needs an upgrade? Just give us a call, we can put you into a modern iPad pos system. The day that you could just rely on great food is over, you have to be engaging guest and staff too. Reach us at 253-89-9636 or of course find us online at POS that supports multiple languages.