Your guest have restaurant technology expectations, do you?
In our modern connected world, your guest expect you to have restaurant technology they can engage with. This expectation starts with a great website and updated social media but don’t make the mistake it ends there.
Today’s modern guest are already engaging your business before they even arrive. Are you ready to engage with them? When they walk in can you add them to an integrated wait list alerting them by text their table is ready? Can they join your loyalty program? When they are ready to leave can they pay the check from their phone? If your answer is no to any of those questions you need to update your POS system.
Your competition is engaging with your guest already. Keep them with unrivaled restaurant technology.
Your guest are being exposed to marketing images from local restaurants everywhere they turn. One way to gain an upper hand is offering incentives to guest that already like your restaurant. We all know it is more cost effective to market to existing guest so start there. You restaurant technology should include customer loyalty, build value and brand awareness. Follow that up with online ordering to ensure they can order from you when they are getting take out. Don’t forget to offer in house dining features too like allowing them to pay the check with their phone.
Utilize the technology your guest are already using, their phone.
Your guest are already using the ultimate marketing tool, their cell phone. Your POS system should make it easy to engage guest with what they already have. Heartland Restaurant POS does that with our engagement application. We make it easy for your customers to stay plugged into you with nothing but their phone. With their phone they can be texted when their table is ready, order online, receive a text when their take out is ready, track and manage loyalty points and even pay their guest check. Find out more about how we can help your compete in the Seattle Tacoma area. We are the local Seattle Heartland POS dealer. Contact us at 800-863-2274
