Delivery and Vegan Food are the fastest growing restaurant trends
According to Grubhub and Yelp vegan and vegetarian options are trending like never before. The fastest growing item overall was cauliflower crust pizza. According to the “Year in Food” report cauliflower popularity grew by 650%. After several years of growth in meat alternatives can this really be called trendy any longer? I would suggest this is far from a trend. Americans are looking for comfort food without the animal protein.
Dine in, Delivery or in home Meal replacement that is the question
Whether you are catering to the meat alternative crowd or still serving meat and potatoes how and where are the next frontier. Diners are voting with their wallets and they are choosing in home meal replacement and delivery. Several restaurant publications have recently featured restaurants that have closed their dining rooms to expand delivery and take out ops. What this tells me is people want fresh not frozen and quality made meals. If it were just wanting to eat at home we would just nuke a frozen dinner right? Well, that ain’t happening.
Do you have to respond to trends in order to make it today?
Well that answer to that is above my pay grade. I do think if you are just starting in business and catering to younger diners you probably do. There is still room for the classic steak house and hopefully there always will be but the young guest are growing up in an alternative protein reality. The next generation will have never lived in a world where fast food did not offer a plant based alternative. At what point is it no longer an alternative? These same consumers will also grow up with every restaurant having online ordering and delivery options. So regardless of the concept you operate it may be time to dip your toe into the technology pool and see what happens. No need to do a cannon ball into the deep end, start slow with an iPad POS system and go with the flow. Let your guest tell you how they want to order and respond! While we can’t help you with plant based alternatives we can assist with the modern technology for your restaurant. Call us at 800-863-2274 or online at Restaurant POS including online ordering.
The Heartland Guest Application engages your guest
Modern POS systems should go beyond your restaurant. Use the Heartland Guest Application to empower guest. Ten years ago you would have paid a king’s ransom to have the technology found today for a few bucks a month. We have leveraged the cloud to bring your restaurant right into your guest phone. Guest will love to pay their guest check right on their own phone. Guest won’t wait to order when they skip the line with your app.
There are guest that expect you to have modern technology
Do you know there are consumers growing up right now that don’t recall a world without apps? A tipping point will soon be reached when you are not relevant without these technologies. Mobile App and Kiosk are the new normal and you risk being an outlier without them. Of course they are not for every restaurant but in the fast casual space they are a must. For the fast casual restaurant the Heartland Guest Application checks all those boxes.
Omni channel Systems should be fully integrated
OK, omni channel and integrated seem like pretty fancy terms right? Well they sound far more fancy than they really are. First omni channel simply means you have more than one way to order. A system with cashier terminals and online ordering would be considered omni channel, simple right. Fully integrated just indicates it acts as one system not a patch work of systems connected via interface. In the case of Heartland Restaurant POS it is omni channel and fully integrated. You won’t have to use an online ordering platform that is separate from your POS. That also goes for delivery, kiosk, loyalty and more. All of these features and functions are native to Heartland Restaurant POS. This is where the Heartland Guest Application comes into play. These are not other programs they are part of the program. This makes all the difference in the world. To arrange a no obligation in person in Seattle, Tacoma or Yakima area or online demonstration of Heartland Restaurant POS call us at 800-863-2274 or follow visit us on the web.
Restaurant Industry insiders increasingly report the real sales growth is coming from offering a digital carryout menu. What does that mean? Well it is a fancy way of saying you need to offer guest a way to order online. Therefore offer online ordering that is easy for guest to use and you to manage. Don’t get lulled into thinking delivery is the only way to go. The delivery services in the news today are doing a lot of business but at very high cost. No one is saying you need to stop using the delivery services either, just adding online carryout as well.
Are you saying to yourself, yes that a great idea but how do I do it. That is a great question of course. Let’s face it many legacy POS systems like Micros and Aloha either don’t have the feature or it is very expensive to add. You probably don’t have the time to educate yourself on websites and eCommerce since you are running a restaurant. When you select the right modern technology its already baked in the cake! You shouldn’t have to be a tech expert since you are already the hospitality pro. That is where ensuring your technology offers an omnichannel approach really pays off.
Here at National Business Systems as the Seattle Heartland POS Dealer we specialize in offering a complete Cloud Based POS system to accommodate all the channels you may require. So let’s break that down a little and put it into plain language. You may be wondering what omnichannel or channel even means, right. Here is the technical meaning of Omnichannel “different methods of shopping available to consumers” (e.g., online, in a physical store, or by phone). So to put it simply different ways for customers to buy your products. The “Channel” we are all used to of course is in person. Today’s competitive market does not allow most of us to rely on “in person” only any longer. Make an appointment with us today so we can offer you a no obligation demonstration of an iPad POS system with features for all your channels.
Did you know Heartland Restaurant POS includes a complete delivery suite too? We know it is popular to have your food delivered by DoorDash or Uber Eats; and maybe you participate in that. We have all read the news and know that meal delivery is booming like never before. This is why you should think about about operating your own delivery service too. Don’t just rely on the food delivery services, how about running your own delivery as well. Flip those customers that use the big guys to you directly. How much are those mega companies charging you to deliver? Is there any profit left over for you?
With Heartland Restaurant Point of Sale managing your own delivery service, has never been easier to do. Leveraging the Cloud and the powerful iPad we put the tools in your hands. Our simple, yet extremely powerful, features equip you to better manage delivery operations and communicate information to your drivers. Our Delivery Dispatch feature, allows you to drag and drop orders to assign to drivers. You can even dispatch delivery orders via text messaging, including turn-by-turn directions. You will have the ability to quickly add or remove delivery drivers, or view orders assigned to specific drivers, with ease.
The restaurant market is being driven into delivery and take out model. Everywhere we turn business is making it easier and easier for your customers to do business with them. This is why you need to engage your customers on all fronts. If you don’t participate in a delivery service of your own or maybe from Uber Eats as an example your customers will find someone that does. Therefore using Heartland Restaurant POS allows you to offer your own delivery and team up with the big delivery systems. Why not do it all, don’t limit yourself. Visit us online to find out more about Heartland Restaurant POS in the Seattle Tacoma area or call us at 253-839-9636