Combine Scan to Order with Scan to Pay

Heartland Restaurant Scan to PayHeartland Restaurant POS Features like Scan to Order Combined with Scan to Pay Helps you Beats the Labor crunch

When you deploy Heartland Restaurant POS in your business you will have features like Scan to Order and Scan to Pay. Use these features to augment your servers. Your servers can handle more tables when you have these features helping them. This technology allows you to do more with less and keep guest placing orders.

Make Your Guest Experience even better when you value their time with Heartland Restaurant POS system

With Scan to Order and Scan to Pay guest are no longer waiting for an over burdened server. Now they can place their own order accurately and securely. Your server is not out of the loop, they can still access the guest check and place additional orders or print the guest check. Maybe the server started the guest check but the guest want another round, no problem they can reorder. This feature really makes your server a super server because it takes so much pressure off them while still producing at the same level. Another way Heartland Restaurant Point of Sale helps you improve the guest experience is by allowing them to pay their guest check off too. Yep that is right, when your guest is ready to go and the server is busy they don’t have to wait any longer. The guest scans a QR code on the guest check and can pay that guest check off including a tip. No more waiting for a server when they can take care of business themselves.

Heartland Restaurant POS includes a suite of features to increase sales

Today you have to meet customers where they are. Your have to make it easier for guest to do business with your restaurant. We do that with features that are built in like Online Ordering, Scan to Order, Scan to Pay. Call us to set up a no obligation demonstration online or in person. Reach us at 800-863-2274 or Heartland Restaurant POS Dealer.

Beat the Labor Shortage With our Scan To Order Feature

Heartland Restaurant Scan to OrderIf you are short of Labor let’s put your Guests to work!

Yep, you read that right. Like everyone today you are probably struggling to find enough workers to staff your business. If you use the Heartland Restaurant POS system guest can order directly from their own cell phone even in the dining room. Our Scan to Order feature empowers guest to scan a QR code on the table and place their order. The order prints in the kitchen with the table number. Using Scan to Order you will get more orders with fewer servers.

In todays market we have to leverage technology to stay competitive and safe

While the pandemic seems to be waning and markets are reopening we still have to be safe. Using Scan to Order not only lets guest use their own device, now that they have placed the order they can even pay for it on their phone. Now your restaurant is offering Contactless Ordering, Contactless Payments all while doing more with fewer staff members.

Using Technology for ordering and paying allows you to focus on the important things like your food and hospitality

In the last few years consumers have become used to ordering on a device. Savvy guest prefer to order that way, as it gives them some control over the process. This allows your staff who are already stretched thin in most cases to flex their hospitality skills. Making the guest feel like they are being served and pampered, not rushed. Server’s sales will climb because they can handle more tables than ever before, increased sales translates to an increase in tips. Servers looking to rejoin the work force will want to work for you rather than your competitors that have not deployed modern technology. Where would you want to work? Somewhere stuck in the 90’s or a tech savvy operator making the best use of the latest restaurant technology.

Call or email us for more infomation on our Scan to order feature

We are located near Seattle and have been deploying Restaurant POS systems all over the Northwest for years. Visit us at  The Seattle Heartland Restaurant Dealer or call us at 253-839-9636

 

Contactless Payments now available without using an App

Contactless PaymentsStay Safe with Contactless Payments with Heartland Restaurant POS

In the new normal we are all finding ourselves in we need to find safer ways to conduct business. You want to make sure your guest feel safe as well as your staff right, we all do. The question that always comes up is how do we accept payments without handling a credit card? The answer is the new contactless payment option found in the Heartland restaurant POS system. As long as you are processing with heartland as well your guest will have the option of paying their guest check with their phone without having to download an app.

What can Contactless Payments do for your restaurant?

You will be able to accept payments through credit card scan, pay by link and even Apple Pay. All of these features can increase your table turns because guest pay their check when they want. This process only takes takes ten seconds from start to finish. Servers will love this feature too because it cuts back on the trips to the table for them while still allowing their guest to apply a tips to their payment. This feature can be used for carryout , delivery and even catering orders. The QR Payment feature will be offered with no additional fee to Heartland processing merchants on Heartland Restaurant point of sale.

Contact us to schedule a free no obligation demonstration

With associates covering Western Washington from our Seattle area office or our home based employees we have you covered about anywhere you are in the state. Call us at 253-839-9636 or of course check us out at Seattle Heartland Restaurant POS system. 

4 Reasons Your Restaurant Needs Online Ordering

According to the National Restaurant Association, 43% of consumers have placed a takeout or delivery order online. Though it has only been available for the last several years, and its mobile counterpart being an even more recent development, consumers have been very quick to adopt the use of this technology.

Consumers now turn to digital alternatives wherever possible, and the restaurant industry is no exception. Customers now order online more often than they do in-house, and with how busy everyone is, the popularity of online ordering comes at no surprise.

Here’s why you should consider adding online ordering software for your restaurant:

Increased Revenue

On average, customers spend more when they place orders online than they do in house. There could be a number of external factors that contribute to this. Online ordering allows them more time to browse your menu and removes any shame or judgement they would feel placing large orders in front of others. Often, customers that order for takeout or delivery will order extra just to have leftovers for later.

However, there are many other factors about online ordering that you can use to your advantage to help increase revenue even more. Leverage upselling prompts to let customers know about add-ons and deals that they may want but have missed when they scanned your menu. Plus, you benefit from the added online visibility that it offers.

Valuable Customer Data

By integrating online orderings software for your restaurant into your POS and loyalty solution, you can offer a loyalty rewards program and have customers log in to their account to place orders. This can allow loyalty rewards members to earn points, and can provide valuable customer insight for you.

This insight is very helpful when it comes to marketing and promotional purposes. By understanding more about what your customers like and want to spend money on, you can ensure your promotions are more successful. You can even personalize promotions by looking up customer order history and suggesting items based on their preferences.

Reduced Order Errors

When you integrate online ordering with your POS, you also cut out the middle man. Customers can input orders directly and can double-check orders before they submit. Placing orders over the phone doesn’t seem too difficult, but often items can get missed while employees simultaneously focus on listening to orders that customers give and inputting them into the system. This leaves a lot of room for human error.

With online and mobile ordering, however, any orders go directly to the POS and are then transmitted to the kitchen display, where staff can get started fulfilling them. They can also view priority, modifiers, special instructions, or any other information the customer gives.

Improved Customer Experiences

All of these features and functions don’t just lead to more streamlined operations—they lead to a better customer experience. Customers want the convenience of online ordering, and are much more likely to become loyalty customers if they know you offer what they want. If you reward customers by meeting their demands, they will reward you with loyalty and higher profits.

To make sure you can get the full benefits of online ordering, choose a system with the features and functions that can help you meet customer expectations. A local partner, such as National Business Systems in Washington, can direct you to industry-leading software, like Heartland Restaurant, for your business and help you implement it to fit the needs of your customers and your restaurant.

Contact us to learn more!