If you are short of Labor let’s put your Guests to work!
Yep, you read that right. Like everyone today you are probably struggling to find enough workers to staff your business. If you use the Heartland Restaurant POS system guest can order directly from their own cell phone even in the dining room. Our Scan to Order feature empowers guest to scan a QR code on the table and place their order. The order prints in the kitchen with the table number. Using Scan to Order you will get more orders with fewer servers.
In todays market we have to leverage technology to stay competitive and safe
While the pandemic seems to be waning and markets are reopening we still have to be safe. Using Scan to Order not only lets guest use their own device, now that they have placed the order they can even pay for it on their phone. Now your restaurant is offering Contactless Ordering, Contactless Payments all while doing more with fewer staff members.
Using Technology for ordering and paying allows you to focus on the important things like your food and hospitality
In the last few years consumers have become used to ordering on a device. Savvy guest prefer to order that way, as it gives them some control over the process. This allows your staff who are already stretched thin in most cases to flex their hospitality skills. Making the guest feel like they are being served and pampered, not rushed. Server’s sales will climb because they can handle more tables than ever before, increased sales translates to an increase in tips. Servers looking to rejoin the work force will want to work for you rather than your competitors that have not deployed modern technology. Where would you want to work? Somewhere stuck in the 90’s or a tech savvy operator making the best use of the latest restaurant technology.
Call or email us for more infomation on our Scan to order feature
We are located near Seattle and have been deploying Restaurant POS systems all over the Northwest for years. Visit us at The Seattle Heartland Restaurant Dealer or call us at 253-839-9636
Many restaurants are struggling with adding Online Ordering to their restaurant.
It can be a daunting task for many of us to be task with setting up online ordering. Well, lucky for you it is not nearly as difficult as it sounds. It can actually be set up pretty quickly and cost effectively with the right system. The first step is to select a system that ties into your POS system so you have less overhead. A modern cloud based system has a huge head start compared to a legacy POS system. Often it is simpler and more cost effective to start with a new system than retrofit an older system with online ordering..
Having Online ordering today is not a luxury it is a a must have.
With the pandemic raging all around us you need to give clients as many opportunities to order from you as possible. A simple system to get your online ordering presence set up quickly with out breaking the bank is installing Heartland Restaurant Point of Sale. Powered by the cloud Heartland Restaurant POS quickly enables you to be online in a matter of hours not days and without all the complications of designing your own site from scratch. Because it is a cloud based solution your menu is already on the cloud and we flip a switch and in a matter of minutes Heartland has produced a website. Now all you have to do is get the word out.
You don’t have to be a webmaster to run your own online ordering site.
Because Heartland takes care of all the behind the scenes work of setting up the web address you don’t need to know anything about web hosting. You simply have a web portal to log into you account to manage items. Once published simply share the word with social media, signage, flyers in your to go orders etc. Soon orders will be pouring in. The greatest thing about these orders is they are commission free. Don’t lose sleep, give us a call and let us show you how simple and cost effective adding online ordering to your restaurant truly is. Call us at 800-863-2274 or visit us on the web at adding online ordering to my restaurant.
In the new normal we are all finding ourselves in we need to find safer ways to conduct business. You want to make sure your guest feel safe as well as your staff right, we all do. The question that always comes up is how do we accept payments without handling a credit card? The answer is the new contactless payment option found in the Heartland restaurant POS system. As long as you are processing with heartland as well your guest will have the option of paying their guest check with their phone without having to download an app.
What can Contactless Payments do for your restaurant?
You will be able to accept payments through credit card scan, pay by link and even Apple Pay. All of these features can increase your table turns because guest pay their check when they want. This process only takes takes ten seconds from start to finish. Servers will love this feature too because it cuts back on the trips to the table for them while still allowing their guest to apply a tips to their payment. This feature can be used for carryout , delivery and even catering orders. The QR Payment feature will be offered with no additional fee to Heartland processing merchants on Heartland Restaurant point of sale.
Contact us to schedule a free no obligation demonstration
With associates covering Western Washington from our Seattle area office or our home based employees we have you covered about anywhere you are in the state. Call us at 253-839-9636 or of course check us out at Seattle Heartland Restaurant POS system.
Go digital with your loyalty program and coupons
Part two of our series regarding ways to attract and keep millennial customers looks at digital deals and programs. While carrying coupons may not be cool (not environmentally sound to many either), millennials still want to save a couple dollars lunch too. Using digital coupons via your app or email provides an experience tech savvy guest expect. Utilize location-based social media “check-in” specials that allow guest to save using their phone. When a guest checks in it could be seen by thousands of potential guest in some cases at a very low cost. Ditch plastic key chain loyalty cards and stick with electronic media only for the most part. Today’s guest want everything accessible on their mobile and to share experiences with all their friends. Consider it a bonus because you’re collecting vital data to use in future marketing every time they redeem an offer. A great loyalty/rewards platform should empower you to send coupons and offers uniquely special to individual customers. Those special offers should be one time use only in cases of great offers.
Engage guest to keep them coming back, a guest engagement App does that.
Don’t make this harder than it should be. Simply put build value in your guest returning to your restaurant. Use the technology that they use to do it. Don’t reinvent the wheel jump on this sustainable new way of doing business. Some things have not changed thank goodness. Just remember what we already knew from the last century about marketing efforts because it’s still relevant. It is still far more efficient to market to existing customers than it is new ones. Market to the guest that already like you, their word of mouth is invaluable. Their word of mouth is now down via social media which reaches so many more people. You want that guest taking a picture of their food and posting it. Years ago you would have paid big bucks for that in print, right?
Meet your guest where they are, on their phones
Join the mobile marketing generation or get forgotten by it. Most of this generation does not even know what a Val-Pak is but their grandma does. Start with great food and service but don’t forget to leverage the digital age we live in now. At National Business Systems, your Seattle Heartland POS dealer, we can help you with some of the parts to this puzzle.