If you have employees you need a scheduling system
As you can see from the graphic above Open Sim Sim is pretty affordable. Of course you can upgrade to add even more features if you ever need to. Looking at the list above you may be able to use the free version forever depending on your needs. As a user of Heartland Restaurant POS you can add interface with Open Sim Sim.
Take the guess work out of compliance
More and more States and municipalities are legislating often complex employment compliance requirements. This is exactly why you will want to incorporate a system like Open Sim Sim. The features in the free version will save you a lot of time and headaches but the premium version includes even more. labor laws will continue to be enacted causing more need for a robust scheduling system. Keep the solution seamless when you are fully integrated with your POS system.
You can’t afford to get out of compliance with labor laws
Premium versions of Open Sim add features like real time alerts of overdue breaks and employees getting into overtime. The compliance tools will not allow you to publish a schedule that include violations of the labor law rules. In today’s complex employment world you really don’t want to guess what you need to do, you need to know. Just look in the news from NYC where a popular quick service restaurant chain has had a one million dollar suit filed against it from the city. The law suit claims the major restaurant chain ignored the city’s fair workweek laws. Find out how you can prepare your restaurant for the ever changing compliance issues before it’s too late. For more information please visit Open Sim Sim and don’t forget we are your local Heartland Restaurant Point of sale dealer here in Washington State.
Make an informed buying decision when you are selecting a new system
The trending business model in the restaurant POS industry is a little confusing. In the last decade most of the POS system on the market are now owned by credit card processing companies. This has caused a lot of misleading offers to flood the market. One of those misleading practices is the “Free POS” offers you may have seen. being a business person your self can you really fall prey to a “Free” offer of anything. You and I both know nothing is free. If a company is offering you a free system it is because they are over charging you for merchant services. That company offering the Free system has to pay for it somehow! The first consideration in buying a new system is “do i want to be in a long term contract to pay off a free system”?
Partner with a local company that is also invested in your community
Take a look at what POS re-sellers in your community have to offer. Don’t buy a system from across the country or from your bank. Spend your time in creating a dining experience for your guest not chasing down a company on the other side of the country to get something resolved. Investing locally can free you of extra burdens you should not have to deal with.
Look at total cost of ownership not just the start up cost
Ensure when you are calculating total cost of ownership to factor in credit card fees. Factor in all the cost to get a true picture. If merchant services are part of your system include those cost. We have created a restaurant POS buyers guide we invite you to download and examine before purchasing a system. Read our guide and contact us to schedule a demo.
Go digital with your loyalty program and coupons
Part two of our series regarding ways to attract and keep millennial customers looks at digital deals and programs. While carrying coupons may not be cool (not environmentally sound to many either), millennials still want to save a couple dollars lunch too. Using digital coupons via your app or email provides an experience tech savvy guest expect. Utilize location-based social media “check-in” specials that allow guest to save using their phone. When a guest checks in it could be seen by thousands of potential guest in some cases at a very low cost. Ditch plastic key chain loyalty cards and stick with electronic media only for the most part. Today’s guest want everything accessible on their mobile and to share experiences with all their friends. Consider it a bonus because you’re collecting vital data to use in future marketing every time they redeem an offer. A great loyalty/rewards platform should empower you to send coupons and offers uniquely special to individual customers. Those special offers should be one time use only in cases of great offers.
Engage guest to keep them coming back, a guest engagement App does that.
Don’t make this harder than it should be. Simply put build value in your guest returning to your restaurant. Use the technology that they use to do it. Don’t reinvent the wheel jump on this sustainable new way of doing business. Some things have not changed thank goodness. Just remember what we already knew from the last century about marketing efforts because it’s still relevant. It is still far more efficient to market to existing customers than it is new ones. Market to the guest that already like you, their word of mouth is invaluable. Their word of mouth is now down via social media which reaches so many more people. You want that guest taking a picture of their food and posting it. Years ago you would have paid big bucks for that in print, right?
Meet your guest where they are, on their phones
Join the mobile marketing generation or get forgotten by it. Most of this generation does not even know what a Val-Pak is but their grandma does. Start with great food and service but don’t forget to leverage the digital age we live in now. At National Business Systems, your Seattle Heartland POS dealer, we can help you with some of the parts to this puzzle.
Heartland Restaurant POS now integrated with Yellow Dog
Our model allows you to use industry experts for restaurant inventory control with Heartland POS. This model allows you the best of breed when selecting systems. We found out long ago time ago to stay in our lane. We don’t do inventory and good inventory does not do POS. In some cases it makes sense to do it all like we do with orders. Other times it is better to partner with someone that brings a laser focus to the solution. In this case Yellow Dog is one of the first companies to complete the integration with Heartland POS.
Get your food and beverage inventory under control
At yellow dog they understand restaurant inventory control is a process. When you have Yellow Dog integrated with Heartland Restaurant POS you won’t have to worry about ruining out of inventory again, or even worse wasting inventory. Their systems work seamlessly with the POS system. However, just like the POS it’s the people and support that are the secret sauce that brings everything together. At Yellow Dog you get a caring team of professionals because they know better people make better inventory.
Choice and freedom set Heartland apart from the rest
You may have noticed the the restaurant technology landscape has changed dramatically over the last few years. Companies have emerged that offer technology but only if they can lock you into long term processing contracts. Heartland is changing the landscape again for the better. Even though they are a processing company did you know you are free to use whatever processing company you want with Heartland POS? This POS system is a standalone product not a loss leader to get you into processing. Sure, we want you to select Heartland processing but maybe you already have a contract or you prefer to process with the bank that financed your business. In our case you can still get the best POS on the market and add processing when the time is right. Call us at 800-863-2274 to schedule an online demo or in person in the Seattle Tacoma area.