Delivery and Vegan Food are the fastest growing restaurant trends
According to Grubhub and Yelp vegan and vegetarian options are trending like never before. The fastest growing item overall was cauliflower crust pizza. According to the “Year in Food” report cauliflower popularity grew by 650%. After several years of growth in meat alternatives can this really be called trendy any longer? I would suggest this is far from a trend. Americans are looking for comfort food without the animal protein.
Dine in, Delivery or in home Meal replacement that is the question
Whether you are catering to the meat alternative crowd or still serving meat and potatoes how and where are the next frontier. Diners are voting with their wallets and they are choosing in home meal replacement and delivery. Several restaurant publications have recently featured restaurants that have closed their dining rooms to expand delivery and take out ops. What this tells me is people want fresh not frozen and quality made meals. If it were just wanting to eat at home we would just nuke a frozen dinner right? Well, that ain’t happening.
Do you have to respond to trends in order to make it today?
Well that answer to that is above my pay grade. I do think if you are just starting in business and catering to younger diners you probably do. There is still room for the classic steak house and hopefully there always will be but the young guest are growing up in an alternative protein reality. The next generation will have never lived in a world where fast food did not offer a plant based alternative. At what point is it no longer an alternative? These same consumers will also grow up with every restaurant having online ordering and delivery options. So regardless of the concept you operate it may be time to dip your toe into the technology pool and see what happens. No need to do a cannon ball into the deep end, start slow with an iPad POS system and go with the flow. Let your guest tell you how they want to order and respond! While we can’t help you with plant based alternatives we can assist with the modern technology for your restaurant. Call us at 800-863-2274 or online at Restaurant POS including online ordering.
The Heartland Guest Application engages your guest
Modern POS systems should go beyond your restaurant. Use the Heartland Guest Application to empower guest. Ten years ago you would have paid a king’s ransom to have the technology found today for a few bucks a month. We have leveraged the cloud to bring your restaurant right into your guest phone. Guest will love to pay their guest check right on their own phone. Guest won’t wait to order when they skip the line with your app.
There are guest that expect you to have modern technology
Do you know there are consumers growing up right now that don’t recall a world without apps? A tipping point will soon be reached when you are not relevant without these technologies. Mobile App and Kiosk are the new normal and you risk being an outlier without them. Of course they are not for every restaurant but in the fast casual space they are a must. For the fast casual restaurant the Heartland Guest Application checks all those boxes.
Omni channel Systems should be fully integrated
OK, omni channel and integrated seem like pretty fancy terms right? Well they sound far more fancy than they really are. First omni channel simply means you have more than one way to order. A system with cashier terminals and online ordering would be considered omni channel, simple right. Fully integrated just indicates it acts as one system not a patch work of systems connected via interface. In the case of Heartland Restaurant POS it is omni channel and fully integrated. You won’t have to use an online ordering platform that is separate from your POS. That also goes for delivery, kiosk, loyalty and more. All of these features and functions are native to Heartland Restaurant POS. This is where the Heartland Guest Application comes into play. These are not other programs they are part of the program. This makes all the difference in the world. To arrange a no obligation in person in Seattle, Tacoma or Yakima area or online demonstration of Heartland Restaurant POS call us at 800-863-2274 or follow visit us on the web.
Customers are using Kiosk like never before
Can a restaurant self serve kiosk impact you business in a positive way? Look at the news and you can’t help noticing today’s restaurants are facing labor woes. Restaurant owners are being squeezed in all directions. The big chains are increasing pressure with new technology. You have competition in hiring staff like you’ve never seen before. Can you rely on the same tactics you used ten years a go? You have to face facts that we all do business differently than we did ten years a go. Will you embrace those new models or fight a losing battle?
Your clients are just as busy as you, throw them a bone!
Looking around can you spot the trend in luring consumers to a business? All of us know it is convenience that is driving today’s customer. What happens when your semi regular customer is thinking about a take out order on the way home. They are sitting in horrible traffic, do you think they want to come wait in long lines too for their carry out? Of course they don’t and they won’t. If you don’t make it easy for them someone else is. Time saving restaurant technology is now affordable right where you are for anyone. A now proven technology like a restaurant self serve kiosk will help you turn the tide and lure return guest. Make it just one of the tools in your customer engaging solution and add other features too like online ordering for carry out.
You can afford the technology today your dreamed of yesterday
Leveraging Cloud Technology and cost effective iPads have lead to affordable omni-channel solutions. A robust system is now available right here in the Seattle Tacoma area. Heartland Restaurant POS is a feature rich system offering everything a small business owner needs. Features like POS, Online Ordering, Customer Loyalty, restaurant self serve kiosk and more. Don’t wait any longer, call 800-863-2274 to schedule a demonstration, your competition is!
Do you want a multi use iPad or a throwaway locked down tablet.
Thinking about the future would you rather have an iPad POS or use a tablet that has no other purpose? You probably have not thought about this yet, have you? Most of the popular tablet POS systems on the market use hardware that can’t be re-used. Therefore, don’t waste your money on proprietary hardware with no other purpose. Systems like Clover and Toast both use custom tablets that can’t be used for anything else, ever. That really is not cutting edge, that’s more old school thinking. Because of that what happens when you need new hardware? Can you order a new Toast terminal up on Amazon from a variety of sellers? Of course you can’t, they have you trapped in hardware you may not want or need in a few years. Toast and Clover equipment is pretty expensive for something unusable elsewhere.
iPads can be re-purposed and are very affordable
Using an iPad POS system you have the flexibility of an open market iconic piece of equipment. You maybe asking what is flexible about that, right? Well for starters it can be re-purposed when you are done with it. You can purchase them worldwide. Your staff will already know how to use them and much more. They are so inexpensive you might even keep an extra for peak times in your restaurant. Even in five years when there are next generations available, old iPads will still have a function elsewhere. You could even donate them when you no longer need them.
Bottom line is don’t paint yourself into a corner.
An iPad POS system does not trap you into things. Proprietary tablets like Clover and Toast among others do. With both Toast and Clover you have to use a specific processor, with Heartland’s iPad POS you don’t. For more information about the freedom a complete iPad POS system affords you call us at 800-863-2274