Posted on

Online ordering with order ready texting

heartland pos with online ordering

Offer your guest online ordering with texting alerts

So you’re probably asking yourself what is online ordering with order ready texting. Have you ever ordered a pizza from one of the huge chains and seen the order tracking status? It’s kind of cool where it shows you it’s in the oven, being boxed, etc etc. The Heartland Restaurant POS system does something even better than that. No we don’t have a cute graphic showing the progress of the order, our feature is much more useful. It’s our built in Online ordering with order ready texting.

Engage your guest by text when their order is ready

The Heartland Restaurant Kitchen Display system increases kitchen productivity. One of the best examples of this is when you ware offering online ordering for your guest. As soon as your guest places an order online it instantly appears of your kitchen video system. The order can print on traditional printers as well if you would like. Now just imagine when the guest’s order has been boxed you simply press an icon to send a text their order is ready. That is where Online ordering with order ready texting can set your restaurant apart from the rest.

Your guest will love the convenience of an order ready text

Put yourself in the shoes of your guest. You’ve just works a full day, you have errands to run plus picking up carryout on the way home. Imagine you have a choice of placing an order online from a mobile phone or desktop and the restaurant will text you when it’s ready. You’re now free to go about you other errands instead of waiting in the restaurant. Which restaurant are you going to choose? The restaurant that is engaging and makes the process easy or the one that you have to guess on when to stop by. The choice is simple, it’s the one that values their customers time and invest in modern time saving conveniences.  Contact you local Heartland POS Dealer today for a no obligation demo of their complete iPad system or simply call 800-863-2274

Posted on

Can restaurant technology help combat rising labor and rent cost.

Heartland Restaurant POS

Can you balance the struggle between menu prices, labor cost and rent with restaurant technology? Many industry experts report the upcoming struggle most restaurants will face is the increasing cost of labor and rent. Of course this is nothing new right, restaurants have battled this forever. The difference is now there is so much more pressure coming at you from all directions. Competition is emerging from concepts that were never seen as a threat before.  What is an independent restaurateur to do?

That is where restaurant technology comes in. Did you know with the right cloud based iPad restaurant POS system you can start to compete with the big boys. First let’s examine what they do that you don’t. They engage with the modern foodie in many different ways. You can’t rely on just word of mouth or expensive ad campaigns to market your restaurant. The modern diner wants to use their phone for everything including dining. Yes, you heard that right, they want to find your restaurant, order from your restaurant and pay the bill all with their phone. Can your legacy technology do that?

The trend is to deploy technology to empower your business to do more with less or maybe the same amount of staff. Let’s look at one example where this is easy to do. Carry out ordering is booming today because people are replacing home cooked meals with carryout. This is great of course, however how to you manage this growth? The easiest way, is to use online ordering that is part of your POS. The reason to use a native online ordering system is cost and management.  What good is an online ordering site if it is costing you hundreds of dollars a month and cumbersome to manage.  Use a system like Heartland Restaurant Point of Sale where online ordering is included in your system at no additional cost. Ok, your’e asking how does this help? Well we have all gone in to pick up our carryout only to find one server taking an order over the phone while trying to ring up customers at the same time. That order taking over the phone gets replaced with your online ordering site. Not only does this free up your server it also stops you from getting stiffed for orders not picked up. When you use online ordering guest pay for their meal before it ever prints in the kitchen. If they don’t pick it up its on them not you.

So can you do more than just online ordering with the new restaurant technology? Let’s take this to the next level. A good system will also allow you to simply press an order on a kitchen display that shows your take out orders and send a text to the guest that their food is ready.  That is engaging with your guest! That is what the modern customer wants. Do you think that this may encourage them to return to your restaurant? Of course it will because we all want simplicity and efficiency

To find out more about modern restaurant technology in the Seattle Tacoma area reach out to your Heartland Restaurant POS dealer National Business Systems. We have been installing restaurant systems across Western Washington for thirty years now.  This complete iPad POS system is one of the biggest developments in restaurant technology we have seen in many years.

 

Posted on

Get the right technology to compete by offering carryout menu online

increase carryout with online ordering

Restaurant Industry insiders increasingly report the real sales growth is coming from offering a digital carryout menu. What does that mean? Well it is a fancy way of saying you need to offer guest a way to order online. Therefore offer online ordering that is easy for guest to use and you to manage. Don’t get lulled into thinking delivery is the only way to go. The delivery services in the news today are doing a lot of business but at very high cost. No one is saying you need to stop using the delivery services either, just adding online carryout as well.

Are you saying to yourself, yes that a great idea but how do I do it. That is a great question of course. Let’s face it many legacy POS systems like Micros and Aloha either don’t have the feature or it is very expensive to add. You probably don’t have the time to educate yourself on websites and eCommerce since you are running a restaurant. When you select the right modern technology its already baked in the cake! You shouldn’t have to be a tech expert since you are already the hospitality pro. That is where ensuring your technology offers an  omnichannel approach really pays off.

Here at National Business Systems as the Seattle Heartland POS Dealer we specialize in offering a complete Cloud Based POS system to accommodate all the channels you may require. So let’s break that down a little and put it into plain language. You may be wondering what omnichannel or channel even means, right. Here is the technical meaning of Omnichannel  “different methods of shopping available to consumers” (e.g., online, in a physical store, or by phone). So to put it simply different ways for customers to buy your products. The “Channel” we are all used to of course is in person. Today’s competitive market does not allow most of us to rely on “in person” only any longer. Make an appointment with us today so we can offer you a no obligation demonstration of an iPad POS system with features for all your channels.

Posted on

Are you ready to offer your Guest Digital Gift Cards?

Heartland Restaurant POS Digital Gift Card

Sell More Gift Cards in More Places when you offer Digital Gift Cards. With Heartland Restaurant point of sale you can offer your guest a flexible gifting solution.

Digital gift card (eGift Card) popularity continues to rise, with 87% claiming
to have purchased one recently.  You buy a digital gift card and it is emailed directly to the receipt.  You don’t have to rush around to fill last minute gift needs. Digital Gift Cards can be bought twenty four seven because the website never closes. You don’t even have to live in the city you are buying the gift in.

This is just another reason to take a look at Heartland Restaurant POS. Today it is all about staying engaged with your guest. Offering Digital Gift Cards allow you to do just that. Can your competitors do that? Probably not unless they are one of the National Chains. How many small mom and pop restaurants do you know that offer eGift cards? Not many unless they are already using Restaurant POS from Heartland. Contact your Heartland POS Dealer in Seattle for a no obligation demonstration.

If you are using a legacy system like Micros or Aloha it is time to invest in the future. Don’t spend another dollar keeping an old POS system alive when it needs to be replaced soon anyway. As credit card security becomes more important you need to switch to a system that is modern. Old legacy systems operating systems will soon become obsolete if they have not already done so. Using iPads the cost of a replacing a system with Heartland POS is much lower that you may think. Contact the local Heartland POS Dealer so you know what you are looking at. Adding Digital Gift Cards is just icing on the cake when you replace your old system with a modern tablet system.