Posted on

Pay at the Table with Heartland Restaurant POS

Pay at the table with Heartland Restaurant POS

Increase Security and Guest Experience with a POS that allows Payment at the Table

When the leader in Payment processing came together with the Apple, the world leader in mobile computing the result is a POS that allows you to accept credit card right at the table. Heartland uses the Apple iPad mini with an EMV enabled credit card reader. That means you can now securely accept payments right at the table. No longer will your server need to take a card from each guest and go to a credit card terminal at a server station. They now will simply use their iPad Mini Tablet and process the payment right there with the guest. Your restaurant will turn more tables, while enhancing the guest experience.

Accept NFC, Manual Entries and even Gift Cards right at the table.

Heartland’s Mobile Point of Sale handles all the different types of card transactions.  Even all the Tap-n-Go (NFC) payments from all major credit card
companies process quickly and easily right on the iPad mini. Even if you have the need to enter a card manually we got you covered there as well. You can enter the card details, no problem. You will even be able to accept your private label gift cards directly on your mobile POS device as well by entering the number. Your guest will love the fact that they can simply enter a Tip amount  and sign on the tablet, or if you would prefer you can still print out the credit card draft and have them tip and sign the old school way instead! You can also give your guest the option of a printed or emailed receipt.  Here are some of the highlights of the mobile POS features

  • You will be protecting customer data with the tableside EMV chip reader that also keeps your business protected from fraud with point-to-point encryption.
  • Our Mobile POS is durable, complete handheld point of sale with terminal with rich, cloud-based features. Powered by an Apple iPad Mini.
  • You will be able to switch between English and Spanish with a single
    button giving staff their language preference.
  • Our Mobile POS Terminal will Increase accuracy of orders, improve server efficiency, increase table turns and grow your average ticket amounts.

For more information please contact us at 800-863-2274 or visit us for Mobile POS and Tableside Payments.  We are the Heartland POS dealer in the Seattle Tacoma area serving all of Washington State.

Posted on

How do I add Online Ordering for my Restaurant?

Adding online ordering to your restaurant

Many restaurants are struggling with adding Online Ordering to their restaurant.

It can be a daunting task for many of us to be task with setting up online ordering. Well, lucky for you it is not nearly as difficult as it sounds. It can actually be set up pretty quickly and cost effectively with the right system. The first step is to select a system that ties into your POS system so you have less overhead. A modern cloud based system has a huge head start compared to a legacy POS system.  Often it is simpler and more cost effective to start with a new system than retrofit an older system with online ordering..

Having Online ordering today is not a luxury it is a a must have.

With the pandemic raging all around us you need to give clients as many opportunities to order from you as possible.  A simple system to get your online ordering presence set up quickly with out breaking the bank is installing Heartland Restaurant Point of Sale. Powered by the cloud Heartland Restaurant POS quickly enables you to be online in a matter of hours not days and without all the complications of designing your own site from scratch. Because it is a cloud based solution your menu is already on the cloud and we flip a switch and in a matter of minutes Heartland has produced a website. Now all you have to do is get the word out.

You don’t have to be a webmaster to run your own online ordering site.

Because Heartland takes care of all the behind the scenes work of setting up the web address you don’t need to know anything about web hosting. You simply have a web portal to log into you account to manage items. Once published simply share the word with social media, signage, flyers in your to go orders etc. Soon orders will be pouring in. The greatest thing about these orders is they are commission free. Don’t lose sleep, give us a call and let us show you how simple and cost effective adding online ordering to your restaurant truly is. Call us at 800-863-2274 or visit us on the web at adding online ordering to my restaurant.

 

Posted on

Restaurant POS Buyers Guide

restaurant pos buyers guide

Make an informed buying decision when you are selecting a new system

The trending business model in the restaurant POS industry is a little confusing. In the last decade most of the POS system on the market are now owned by credit card processing companies. This has caused a lot of misleading offers to flood the market. One of those misleading practices is the “Free POS” offers you may have seen. being a business person your self can you really fall prey to a “Free” offer of anything. You and I both know nothing is free. If a company is offering you a free system it is because they are over charging you for merchant services. That company offering the Free system has to pay for it somehow! The first consideration in buying a new system is “do i want to be in a long term contract to pay off a free system”?

Partner with a local company that is also invested in your community

Take a look at what POS re-sellers in your community have to offer. Don’t buy a system from across the country or from your bank. Spend your time in creating a dining experience for your guest not chasing down a company on the other side of the country to get something resolved. Investing locally can free you of extra burdens you should not have to deal with.

Look at total cost of ownership not just the start up cost

Ensure when you are calculating total cost of ownership to factor in credit card fees. Factor in all the cost to get a true picture. If merchant services are part of your system include those cost. We have created a restaurant POS buyers guide we invite you to download and examine before purchasing a system. Read our guide and contact us to schedule a demo.

invest in the right POS system

download restaurant pos report

 

Posted on

Unleash the Heartland Guest Application for your restaurant

heartland guest application

The Heartland Guest Application engages your guest

Modern POS systems should go beyond your restaurant. Use the Heartland Guest Application to empower guest. Ten years ago you would have paid a king’s ransom to have the technology found today for a few bucks a month. We have leveraged the cloud to bring your restaurant right into your guest phone. Guest will love to pay their guest check right on their own phone. Guest won’t wait to order when they skip the line with your app.

There are guest that expect you to have modern technology

Do you know there are consumers growing up right now that don’t recall a world without apps? A tipping point will soon be reached when you are not relevant without these technologies. Mobile App and Kiosk are the new normal and you risk being an outlier without them. Of course they are not for every restaurant but in the fast casual space they are a must. For the fast casual restaurant the Heartland Guest Application checks all those boxes.

Omni channel Systems  should be fully integrated

OK, omni channel and integrated seem like pretty fancy terms right? Well they sound far more fancy than they really are. First omni channel simply means you have more than one way to order. A system with cashier terminals and online ordering would be considered omni channel, simple right. Fully integrated just indicates it acts as one system not a patch work of systems connected via interface. In the case of Heartland Restaurant POS it is omni channel and fully integrated. You won’t have to use an online ordering platform that is separate from your POS. That also goes for delivery, kiosk, loyalty and more. All of these features and functions are native to Heartland Restaurant POS. This is where the Heartland Guest Application comes into play. These are not other programs they are part of the program. This makes all the difference in the world.  To arrange a no obligation in person in Seattle, Tacoma or Yakima area or online demonstration of Heartland Restaurant POS call us at 800-863-2274 or follow  visit us on the web.